Two people.
Not an agency. There is no account manager between you and the person doing the work.
Stephen Brand
Business Development & StrategyOver a decade across hospitality, marketing and technology. Stephen works on the commercial side — business development, marketing strategy, branding and customer relations — with a focus on how small businesses actually win and keep customers.
- Business development
- Marketing strategy
- Branding
- Customer relations
Duncan West
Data, Analytics & AIDuncan handles analytics, business intelligence and AI. First-Class degree in Psychology with Computing, with further qualifications in data analytics and marketing strategy from Cornell University.
- Analytics
- Business intelligence
- AI systems
- Data engineering
Small businesses generate the same data big ones do. They just never get the tools to read it.
Every enterprise runs on dashboards, forecasts and automated reporting. The corner shop, the trades firm and the family restaurant produce the same signals — footfall, spend, timing, repeat custom, campaign response — and almost none of it ever gets looked at, because the tools that read it are priced and built for someone else.
Brand West exists to close that gap. Same discipline, same rigour, scaled to a business where the owner still answers the phone.